New ‘South Dakota One-Stop Complex’ being built in north Rapid City


West River residents will soon have a new centralized location to seek services from seven state agencies following a Friday groundbreaking of the South Dakota One-Stop Complex in Rapid City.

The two-story, 100,000-square-foot building will house offices of the Department of Social Services, Department of Health, Department of Human Services, Department of Environment and Natural Resources, Department of Revenue and South Dakota Lottery, the Bureau of Information Technology, and the Bureau of Administration. The complex will be located at 221 Mall Drive, between the Rushmore Mall and Lowe’s.

Rapid City-based Dream Design International is developing the complex and will be leasing it back to the state, the company’s CEO Hani Shafai said. The South Dakota One-Stop Complex was designed by JLG Architects and will be built by Scull Construction Service. The cost of the project was not disclosed.

Shafai said the complex will allow the state to provide more streamlined and efficient services to South Dakota residents. The groundbreaking comes after months of design meetings, planning and one-on-one discussions with representatives from each department, he said.

“We will be the best facility to serve taxpayers for many, many years,” Shafai said.

Andy Gerlach, deputy commissioner for the South Dakota Bureau of Administration, said the complex’s concept is something new for the state.

“This will be a one-stop, multi-use facility for state government,” Gerlach said. “When you look at a project like this, there’s three facets to it — it’s community, customers and employees.”

Gerlach said the new facility will serve all the communities in the Rapid City area, be a centralized place for customers needing state services, and benefit employees with the state-of-the-art building.

Site work and grading on the project will begin next week, Shafai said. Completion of the facility is anticipated by June 1, 2022.